Payment & Shipping

Simple, Secure & Transparent

Clear payment terms, flexible trade terms and reliable delivery — so you know exactly what to expect at every step.

Payment Methods

Bulk Orders

T/T Bank Transfer

50% deposit to start production, 50% balance before shipment. The standard, low-cost method for OEM/ODM bulk orders.

Samples & Small Orders

PayPal

Convenient for sample fees and small trial orders. A PayPal payment link is sent with your invoice.

Flexible Transfer

Western Union

Widely available for international remittance, convenient for sample fees and smaller orders.

Fast Transfer

MoneyGram

Fast international money transfer, accepted for sample fees and smaller orders.

Shipping & Trade Terms

Trade TermsFOB Guangzhou / CIF / DDP available on request
Lead Time — Samples5 – 7 days after sample payment
Lead Time — Bulk20 – 30 days after deposit confirmation
Shipping MethodsSea freight (LCL/FCL), air freight, or express (DHL / FedEx / UPS / TNT)
DocumentsCommercial invoice, packing list, bill of lading, COA & test reports, and certificates as required
TrackingTracking numbers / bill of lading sent by email or WhatsApp after shipment

How an Order Works

Inquiry

Send us your product interest, target market and quantity.

Quotation

We reply within 24h with pricing, MOQ and lead time.

Sample

Sample approval before bulk production (5–7 days).

Deposit

50% T/T deposit after PI confirmation.

Production

Bulk production with quality control (20–30 days).

Balance & Ship

50% balance, then shipment by sea, air or express.

Tracking

Shipment tracking sent to you immediately.

Re-order

Fast re-ordering with your saved specifications.

Frequently Asked Questions

What is the minimum order quantity (MOQ)?

MOQ varies by product — it is listed on every product page (e.g., 5 boxes for premium mushroom powders, 1,000 bottles for gummies).

Can I order samples first?

Yes. Samples are charged (product cost + shipping) and the fee is often deducted from your first bulk order.

Do you support private label / OEM?

Yes. Formula, flavor, color, shape, packaging and labels can all be customized for your brand.

What documents do you provide?

Commercial invoice, packing list, COA, test reports and certificates (GMP/ISO/FDA etc.) as required by your market.

How do I track my shipment?

Once shipped, we send you the tracking number or bill of lading by email or WhatsApp.